Legal Information

Privacy Policy

At Clay & Cobalt, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you interact with our studio.

1. Information Collection

We collect information you provide directly to us when you commission custom azulejo artwork, register for a workshop, or contact us through our website. This may include your name, email address, phone number, shipping address, and payment details.

We also collect basic usage data automatically to improve our website experience and understand how visitors navigate our collections.

2. How We Use Your Information

We use the information we collect to communicate with you in simple, clear language. Specifically, we use your data to:

  • Fulfill and manage your tile commissions and orders.
  • Reserve your place in our studio workshops.
  • Respond to your inquiries and provide customer support.
  • Maintain our records for tax and legal compliance.

3. Data Protection & Sharing

Your trust is important to our craft. We do not sell your personal information. We only share data with trusted service providers who assist us in operating our business—such as payment processors and secure shipping partners. All third-party providers are required to keep your information confidential.